Terms & Conditions

• Who these terms are with
• Courses
• Internship Academy
• Consultancy
• Software
• Fees and payment
• Cancellation and refunds
• Intellectual property
• Acceptable use
• Scientific judgement
• Liability
• Confidentiality
• Changes
• Governing law
• Grievance Officer

1. Who these terms are with

These terms are between you and PlantNura Consulting & Solutions LLP ("PlantNura", "we", "us"), a limited liability partnership registered in India, with its office at Mahaveer Gateway, 12th Floor, Office 5, Gachibowli, Hyderabad, Telangana 500032, email pnura@plantnura.com, phone and WhatsApp +91 90002 40342.

You accept these terms when you enrol in a course, apply to the Internship Academy, subscribe to a software application, or commission consultancy work. If you do so for an institution or company, you confirm that you are authorised to accept them on its behalf. You must be 18 or older to enrol, apply or subscribe.

Our Privacy Policy forms part of these terms. Where a written scope, proposal or licence agreed with you says something different from these terms, that document prevails for that engagement.

2. Courses

• Enrolment. Courses are live and instructor-led, online or in person in Hyderabad, in the batch you choose at enrolment. A place is confirmed once payment is received; we email the joining details, materials and schedule before the batch starts. Places are limited and are allocated in order of payment.
• What is included. The sessions of the batch, the course materials, datasets and exercises, the instructor's support during the programme, and a certificate of completion for participants who complete the programme and submit the capstone. In-person participants arrange their own travel and accommodation.
• Changing batch or participant. You may ask by email to move to a later batch of the same course, or to send a colleague in your place. We accommodate this where seats allow, free of charge if we hear from you at least 3 working days before the batch starts. A transfer is granted once per enrolment.
• If we change a batch. We may reschedule or cancel a batch if too few participants enrol, an instructor is unavailable, or for reasons beyond our control. If we do, you choose between a place in the next batch and a full refund of the fee you paid. That is our only liability for a rescheduled or cancelled batch.
• Recordings. Where sessions are recorded for the batch, we say so at the start of the session, and the recording is shared only with that batch, for personal study, for the period stated when it is shared. You may not record sessions yourself.
• Materials. Course materials, datasets, recordings, code and exercises are licensed to you for your personal learning. You may not share, resell or publish them, or use them to deliver your own training, without our written permission. You may use what you learn, and the code you write yourself, freely in your own work.
• Group and institutional enrolment is agreed in writing, including any tailoring to your crops and data, and that agreement sets the fee, the dates and the number of participants.

3. The Internship Academy

• Application and acceptance. You apply through the site, choosing a track, a length and a preferred start month. We review each application and confirm acceptance and the start date by email; payment confirms your place.
• What is included. A mentored research project on the track you chose, one-to-one guidance for the length purchased, remotely or at our Hyderabad office as agreed, and, on completion, a signed certificate and a personalised recommendation letter. The letter is written from the work you actually delivered, so its content depends on that work.
• Not employment. The Academy is a training programme. It does not create an employment, agency or partnership relationship, carries no stipend or salary, and gives no right to future employment with PlantNura.
• Your work. Data and material you bring remain yours. Project materials, code and methods we provide remain ours and are for your use within the programme. Where the project may lead to a publication or a presentation, authorship and acknowledgement are agreed in writing before it is submitted.
• Dates. A start month, once confirmed, may be moved once by email, subject to mentor availability. If we cannot provide a confirmed track, you choose between a later start and a full refund.

4. Consultancy: BioMetriK and BreedForward

• Scope first. Every engagement starts with a written scope agreed by email or in a proposal: the questions, the data, the deliverables, the timeline and the fee. Nothing begins before the scope is agreed, and the scope governs the engagement where it differs from these terms. Work outside the scope is agreed and priced separately.
• BioMetriK: pay when satisfied. For a BioMetriK analysis you pay only once the results are in front of you. We deliver the report, the figures and the walkthrough; you tell us by email, within 14 days of delivery, whether the deliverables meet the agreed scope. If they do not, we revise them within the scope at no charge. Once you confirm, or if we hear nothing within those 14 days, the work is accepted and the invoice is payable within 15 days. "Satisfied" means the deliverables match the agreed scope; it does not mean that the data show the result you hoped for.
• BreedForward. A programme review is free. The engagement that may follow is priced and scheduled in its scope, including the payment stages; a stage is payable on completion of the work it covers.
• Your data. Data you provide remains yours and is handled as the Privacy Policy describes: confidential, used only for your engagement, never used to train models or put into third-party AI services, and deleted at the end.
• Deliverables. Analyses, figures, reports and pipelines written for you become yours on full payment, to use and publish as you wish. The methods, generic code, templates and know-how we bring to the work remain ours, and we may reuse them for others without your data.
• Publications. Where the work leads to a publication, authorship and acknowledgement are agreed in writing before the work begins. We do not publish anything from your engagement without your written agreement.
• Your part. You are responsible for the accuracy, completeness and lawful origin of the data you provide, and for the design of the trials behind it. Delays in providing data or feedback move the timeline accordingly.

5. Software applications

KropAnalytix, DataViz Pro and BreedPilot are hosted applications. DataViz Pro is available at app.plantnura.com: anyone can create a free Explorer account, and paid plans are bought online at app.plantnura.com/start. KropAnalytix and BreedPilot are not yet open to the public. For each application, the term, price and renewal of a subscription are stated at purchase, and each application shows its own licence and data notice at sign-up. These points apply to all of them:

• A subscription grants one named user access for the term purchased, unless a multi-seat or site licence has been agreed. You may not share credentials, resell access, or copy, decompile or reverse-engineer the applications.
• The outputs you generate, such as figures, tables and reports, are yours to use and publish freely, including in commercial work. The files you upload remain yours and are handled as the Privacy Policy describes.
• We aim for continuous availability but do not guarantee uninterrupted service; maintenance windows and provider outages can occur. If we withdraw an application during a paid term, we refund the unused part of that term.
• One-time plans and passes (for example 7-day, 6-month and 1-year plans) are paid once, start as soon as payment is confirmed, end on the date shown under Account & billing, and do not renew automatically. Buying the same plan again before it ends adds the new term to the end of the current one.
• Monthly plans renew every month, at the price shown when you subscribed, until you cancel. You can cancel at any time under Account & billing: you keep access until the end of the month you have paid for and are not charged again. If a renewal payment fails, it is retried for a few days; if it cannot be collected, the plan ends.
• Plan limits. Each plan has its own limits, shown on the plans page, such as the largest file you can upload, how long a session can last and how many sessions can run at once. Sessions close after a period without activity, and the files in them are deleted (Privacy Policy, section 6), so download your results before you leave.
• AskNura. DataViz Pro includes AskNura, an optional AI assistant, which you can turn on and off in the app. Its answers are generated by an AI model and can be wrong; check them against your plots and data before you rely on them. Numbers, statistics and figures are computed by DataViz Pro, not by the assistant. AskNura changes your settings or data only after you approve each step. Its use is limited by your plan’s allowance; we may change allowances, or pause AskNura for a time to protect the service. How it handles your data is set out in the Privacy Policy.

6. Fees, payment and delivery

• Prices. The fee is the one shown on the site, or agreed in writing, when you pay. Rupee fees are before GST; 18% GST is added at checkout. Participants joining online from outside India pay in US dollars, with taxes as applicable. Software plans bought from outside India are priced in US dollars, and the price shown is the total you pay; everyone attending in person in Hyderabad pays in rupees. Dollar fees are set independently of the rupee fees and are not a live conversion of them.
• Payment. Course and internship fees and software plans are paid in advance through Razorpay, a payment aggregator regulated by the Reserve Bank of India; consultancy is invoiced as the scope sets out. Your bank or card issuer may add its own charges or conversion fees, which are not ours.
• Invoice. A tax invoice is emailed for every payment, within 7 working days, in the name and with the details you gave at checkout. Tell us within 7 days if anything on it needs correcting.
• Delivery. Everything we sell is delivered online, by email or at our Hyderabad office; nothing is shipped. Joining details for a course are emailed before the batch starts, and in any case within 2 working days of a request to pnura@plantnura.com. A paid software plan is switched on automatically within a few minutes of payment and appears the next time you sign in; if it does not, write to us with the payment reference.
• Failed and duplicate payments. If a payment is debited but not confirmed, or is made twice, the extra amount is returned to the same payment method; write to us with the payment reference and we will track it with Razorpay. Please contact us before raising a dispute with your bank, so we can resolve it faster.

7. Cancellation and refunds

Fees are not refundable. When you enrol, apply or subscribe, a place and an instructor's time are set aside for you, and the materials become available to you. A refund can be requested only by email to pnura@plantnura.com, with your name, the programme and the payment reference. We consider every request individually, on its circumstances, and reply within 7 working days. Whether to grant a refund, in full or in part, is at our discretion, and our decision is final. There is no refund for a session you missed, a programme you did not complete, or a place you did not take up without telling us.

What we refund without being asked. If we cancel or reschedule a batch or a track and you cannot attend the new dates, you receive a full refund (or a transfer, as you prefer). A payment that was debited but not confirmed, or made twice, is returned to the same payment method. If we withdraw a software application during a paid term, the unused part of the term is refunded.

Software plans. One-time plans and passes are not refundable once access has started. Cancelling a monthly plan stops all future charges; the month already paid is not refunded, and access continues until it ends. As for any fee, you may still request a refund by email, and we consider it individually.

Instead of a refund. You may ask by email to move to a later batch, or to send a colleague in your place (section 2). Either is free if we hear from you at least 3 working days before the start.

Consultancy. A BioMetriK analysis is paid only after you have accepted the results, so no refund arises. For other engagements, the scope sets out the payment stages; a stage already completed is payable, and either party may end the engagement for later stages with 15 days' written notice.

How refunds are paid. A refund we grant goes to the payment method you used, through Razorpay, within 10 working days of our decision. Payment-gateway charges and bank or currency-conversion charges are not refundable. Nothing in this section limits the rights you have under the Consumer Protection Act, 2019.

8. Intellectual property

The PlantNura name and logos, the names and marks of our courses, programmes and applications, this website, our course materials, software, code, methods and documents are owned by PlantNura or licensed to us, and are protected by copyright and trademark law. You receive only the limited rights these terms or a written agreement grant you. Your data, your uploaded files, and your own work remain yours. If you send us feedback or suggestions, we may use them without obligation to you.

9. Acceptable use and conduct

You agree not to use our services unlawfully; not to upload or share data you have no right to share; not to attempt to disrupt, overload or gain unauthorised access to our systems; and not to copy or scrape this site or our applications. In live sessions and in the Academy we expect the courtesy of a professional classroom. We may suspend or end access for anyone who breaches these terms or behaves abusively towards our team or other participants, without refund, after a warning where the situation allows one.

10. Scientific judgement

Our courses, software and advice are tools to support your decisions, not substitutes for your own scientific judgement. Analyses depend on the quality and design of the data supplied, and simulated results depend on the assumptions made. We do not warrant any particular breeding, research, academic or commercial outcome, and no statement on this site or in a session is a guarantee of results.

11. Liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence. Subject to that, our total liability arising from any course, application, subscription or engagement, whether in contract, tort or otherwise, is limited to the fees you paid to us for it. We are not liable for indirect or consequential loss, including lost profits, lost data you did not back up, or lost research time, nor for events beyond our reasonable control, such as outages at our providers, power or internet failures, or travel restrictions.

12. Confidentiality

Each of us keeps confidential the non-public information the other shares, including your data and our unpublished materials and methods, and uses it only for the purpose it was shared for. This does not apply to information that is already public, independently known, or that a law or court requires to be disclosed. The obligation continues after the engagement or programme ends. Where you need a signed non-disclosure or data-processing agreement, we sign one before any data is shared.

13. Changes to these terms

We may update these terms, and will change the date at the top when we do. The version in force when you paid applies to that enrolment, subscription or engagement. If a change affects a programme you are in, we tell you by email before it takes effect.

14. Governing law and disputes

These terms are governed by the laws of India. If a dispute arises, write to our Grievance Officer first; most matters are resolved that way. Any dispute not resolved within 30 days is subject to the jurisdiction of the courts at Hyderabad, Telangana. This does not affect your right as a consumer to approach a consumer commission under the Consumer Protection Act, 2019, nor the rights your own law gives you if you are abroad and they cannot be excluded.

15. Grievance Officer and contact

In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, our Grievance Officer handles any complaint about a service you have bought from us, about this site, or about your data:

Questions about these terms that are not complaints are welcome at the same address.